PRIVACY POLICY

Effective Date: [02/02/2026]

The Village Neighbor LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect personal information including your name, phone number, email address, and service address when you:

- Request services

- Fill out forms on our website

- Communicate with us via phone, email, or SMS

2. How We Use Your Information

We use your information to:

- Provide and manage our home watch services

- Send appointment reminders and service updates

- Communicate with you regarding your account or services

- Improve our services and customer experience

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from The Village Neighbor LLC related to your services.

- Message frequency varies based on your service.

- Message and data rates may apply.

- You can opt out at any time by replying STOP.

- For assistance, reply HELP or contact us directly.

4. Sharing of Information

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with service providers necessary to operate our business (such as scheduling or communication platforms), and only to the extent required.

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to:

- Access your personal data

- Correct inaccurate information

- Delete your personal data (where applicable)

To make a request, contact us using the information below.

7. Contact Information

The Village Neighbor LLC

Phone: [352-781-5931]

Email: [Team@villageneighbor.com]

Website: www.villageneighbor.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.